Returns

Digital templates and licenses listed on the main page follow the rules below unless a separate written agreement states otherwise.

Eligibility

If a file is defective (for example, a download fails repeatedly), contact support with the order reference and a short description. Staff may re-issue access or offer a correction.

Time window

Requests are reviewed when received. Response times depend on volume and verification steps.

Chargebacks

Starting a payment dispute without contacting support can delay resolution. Where possible, use the published email first.

Physical goods

This site currently emphasizes digital items. If printed goods are offered later, this section should list return shipping instructions.